Terms of Service

Groovr Terms of Service

Effective Date: May 15, 2026 · Last Updated: May 15, 2026

These Terms of Service (“Terms”) govern your use of the Groovr mobile application (“App”) operated by Groovr (“we,” “us,” or “our”). By creating an account or using Groovr, you agree to be bound by these Terms. If you do not agree, do not use the App.

1. About Groovr

Groovr is a social platform that connects vinyl record collectors to arrange in-person swaps of physical records they own. Groovr does not sell records, stream music, or act as a party to any transaction or exchange between users. We are solely a facilitator of introductions between collectors.

2. Eligibility

To use Groovr you must:

  • Be at least 18 years of age (or the age of majority in your jurisdiction, whichever is higher)
  • Be a natural person — no bots, automated accounts, or corporate entities without prior written approval
  • Have the legal capacity to enter into a binding agreement
  • Not be prohibited from using the App under applicable law

By registering, you represent that you meet all eligibility requirements above.

3. User Accounts

You must create an account to use most features of Groovr. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain the security of your password and account credentials
  • Notify us immediately at legal@groovr.me if you suspect unauthorized access
  • Accept responsibility for all activity that occurs under your account

You may only hold one account. Duplicate accounts may be suspended or merged without notice.

4. Groovr is a Facilitator, Not a Party to Swaps

This is the most important section — please read it carefully.

Groovr provides a platform for users to discover other collectors and arrange voluntary exchanges of physical records. Groovr:

  • Does not own, inspect, authenticate, appraise, or guarantee any record listed on the platform
  • Is not a party to any swap, trade, gift, or other exchange between users
  • Makes no representations about the condition, value, authenticity, or completeness of any record
  • Is not responsible for any failure to complete a swap, or for losses arising from a swap

5. Record Listings & User Content

Ownership. By listing a record, you represent and warrant that you are the lawful owner, have the right to offer it for swap, and that it is not stolen, counterfeit, or a bootleg.

Accurate Descriptions. You agree to describe records accurately, including condition using recognised grading standards (e.g. Mint, Near Mint, Very Good Plus). Misrepresentation may result in account suspension.

Photos & Content. When you upload photos or content, you grant us a non-exclusive, royalty-free, worldwide licence to display and distribute that content within the App and in promotional materials. You retain all ownership rights.

6. Album Artwork

Groovr may retrieve album artwork from Discogs via its API for identification purposes. This artwork remains the property of the respective rights holders. Our use of the Discogs API is subject to the Discogs API Terms of Use. If you upload artwork yourself, you represent that you own it or have written permission from the rights holder.

7. Arranging Swaps & Meeting in Person

When you meet in person to exchange records, you do so at your own risk. We strongly recommend:

  • Meeting in a public, well-lit location (e.g. a record shop or café)
  • Telling a friend or family member where you are going
  • Inspecting records before completing any exchange
  • Trusting your instincts — if something feels wrong, leave

Groovr is not responsible for your personal safety, the condition of records received, property lost or damaged, or any other harm arising from an in-person meeting arranged through the App.

8. Prohibited Conduct

You agree not to use Groovr to:

  • List records you do not own or do not intend to swap in good faith
  • Sell records for cash (Groovr is a swap platform)
  • Harass, threaten, abuse, or intimidate other users
  • Post false, misleading, or fraudulent listings
  • Collect personal data about other users without their consent
  • Use automated scripts, bots, or scrapers to access the App
  • Circumvent any security or access control feature
  • Use the App for any unlawful purpose

Violation of this section may result in immediate account suspension or termination.

Zero-Tolerance Policy for Objectionable Content and Abusive Users

Groovr has zero tolerance for objectionable content or abusive behavior. You agree not to post, share, or transmit any content — including listings, photos, messages, usernames, or profile information — that is unlawful, harassing, threatening, hateful, defamatory, sexually explicit, or otherwise objectionable, and not to harass, threaten, impersonate, or abuse other users.

Every listing is reviewed by our moderation queue before it appears in Discover. You can report any listing, message, profile, or user from the “⋯” menu, and you can block any user at any time. We review reports and will remove offending content and eject the user who provided it within 24 hours of becoming aware of a violation. By creating an account you accept this policy as a condition of using Groovr.

9. Disputes Between Users

Groovr is not a mediator or arbitrator of disputes between users. If you have a dispute with another user, we encourage you to resolve it directly and in good faith. Groovr may, at its sole discretion, investigate reported misconduct and suspend or terminate accounts found to be acting in bad faith. Groovr has no obligation to intervene in any dispute.

10. Groovr's Intellectual Property

The Groovr name, logo, app design, interface, and all original content created by us are owned by Groovr and protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any Groovr-owned content without our prior written consent.

11. Disclaimers

THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, GROOVR DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, GROOVR AND ITS DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF OR DAMAGE TO RECORDS EXCHANGED THROUGH THE APP OR PERSONAL INJURY ARISING FROM AN IN-PERSON MEETING ARRANGED THROUGH THE APP.

IN NO EVENT SHALL GROOVR'S TOTAL LIABILITY TO YOU EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO USE THE APP IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) £50 (FIFTY POUNDS STERLING).

13. Privacy

Our Privacy Policy explains how we collect, use, and share your personal data. By using Groovr, you consent to our data practices as described in that policy. The Privacy Policy is incorporated into and forms part of these Terms.

14. Account Termination

Termination by You: You may delete your account at any time from within the App settings. Your public profile and listings will be removed, subject to our data retention obligations.

Termination by Groovr: We reserve the right to suspend or permanently terminate your account if you breach these Terms, we are required to do so by law, or we reasonably believe your account poses a risk to other users.

15. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will notify you via the App or by email at least 14 days before the changes take effect. Your continued use of Groovr after changes take effect constitutes your acceptance of the revised Terms.

16. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with applicable law. Any dispute arising out of or relating to these Terms shall first be submitted to good-faith negotiation. If unresolved within 30 days, disputes shall be resolved by binding arbitration.

Users in the UAE: The App and these Terms are subject to UAE federal law, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL), Federal Decree-Law No. 34 of 2021 on Combatting Rumours and Cybercrimes, and Federal Decree-Law No. 26 of 2025 on Child Digital Safety.

17. UAE Compliance

PDPL: Personal data of UAE users is processed in accordance with Federal Decree-Law No. 45 of 2021. You have the right to access, correct, and request deletion of your personal data by contacting privacy@groovr.me.

Cybercrime Law: Use of Groovr in the UAE is subject to Federal Decree-Law No. 34 of 2021. You agree not to publish content that is defamatory, insulting, false, or otherwise unlawful under UAE law. Groovr cooperates fully with UAE law enforcement as required.

Child Digital Safety: In compliance with Federal Decree-Law No. 26 of 2025 (in force from 1 January 2026), Groovr requires all users to be 18 or older, implements age verification at registration, and does not knowingly collect or process data of anyone under 18.

Consumer Protection: Groovr will not impose undisclosed fees or charges. Any premium features will be clearly disclosed in advance before any commitment to purchase.

18. General Provisions

  • Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Groovr.
  • Severability: If any provision is held invalid, the remaining provisions continue in full force.
  • No Waiver: Our failure to enforce any right does not constitute a waiver.
  • Assignment: You may not assign your rights without our prior written consent.
  • Contact: For questions, contact us at legal@groovr.me.

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